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Routine & Extended Servicing FAQs

What is the difference between a routine service and an extended service?

A routine service covers regular inspection, cleaning, adjustments and functional checks to help keep your equipment running smoothly.

An extended service includes the routine service checks, plus more detailed cleaning and inspection of internal areas and components. The exact work depends on the equipment model, its condition and maintenance history.

What does a routine service include?

A routine service includes checks of relevant moving parts, fixings, adjustment mechanisms and general condition. We carry out cleaning, lubrication and adjustments where specified by the manufacturer, followed by functional testing.

We also highlight any wear, faults or recommended repairs.

What does an extended service include?

An extended service allows additional time for deeper cleaning and more detailed inspection, including access to internal areas where appropriate.

We confirm the scope for your equipment before booking. Replacement parts and repairs are quoted separately unless expressly included.

When should my equipment have an extended service?

MANA recommends an extended service every 10,000,000 metres of use or 10,000km on Cardio Equipment &

Heavy use, dust build-up, unusual noises, poor return action or an unknown service history may mean an earlier assessment is appropriate.

Do I still need routine maintenance between extended services?

Yes. Regular cleaning, inspections and manufacturer-specified maintenance remain essential between extended services.

Do not wait until your equipment reaches 10,000,000 metres to address wear, damage or changes in performance.

How often should I book a routine service?

The appropriate interval depends on the equipment, how frequently it is used, its environment and the manufacturer’s guidance.

We can recommend a servicing schedule suited to your home equipment or commercial gym.

What if I do not know the mileage or service history?

Contact us with the equipment model, approximate age and any available service records. We can assess its condition and advise which service is appropriate.

you.

We will review your requirements, confirm the service scope and price, and arrange your appointment.

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